FAQs

 
  • What makes you different from your competitors?

Dance Mistress is a refreshing brand that brings a whole new level of elegance and sophistication to the Pole, Ariel and Dance world. Our unique style and top-quality design not only make you feel empowered but also takes your performances to new heights.
Each day there is a new level of acceptance for the art of Pole and Aerial dance. We believe Dance Mistress is further enabling this movement. It is the one place for your entire dance needs. Affordable, accessible, and inimitable, you can’t help but feel amazing in our pieces.
We are more than just performance wear and apparel; we are a platform of support within the industry.

  • From where do you operate?

    We operate in Sunny Melbourne, Australia. ;-) All items are shipped from our distribution centre in Melbourne.

    • Do you allow refunds for a change of mind? If so, how long do customers have to contact you?

      Yes. :-). If for any reason, you change your mind and no longer want an item(s) purchased from Dance Mistress, please notify us within 14 days of purchase. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

      • How do you price your postage? What courier do you use?

        We offer complimentary shipping within Australia for orders above AU$50.
        For international orders, complimentary shipping applies for orders above AU$200.
        Alternatively, flat shipping rate: NZ AU$10, Rest of the world AU$15. We only use DHL ecommerce for our international shipments.

        • Care instructions

          Since our costumes are covered by diamantes, often made with lace, mesh and lycra, all items are to be hand washed gently.

          Some items are more delicate than others. Please read the product description carefully to decide if the costume is suitable for your routine/apparatus. 

          • Sizing details

            Size chart is included in each product description.

            • Custom and personalised orders
              We know your performance is unique and sometimes it is difficult to find what you exactly have in mind. Don't worry, we got your back.
              In additional to our current ranges, we also offer custom order on our designs if you would like to choose different colour/material from what we have in stock.
              Please email us at sales@dancemistress.com.au to discuss your pole dancing costume needs.
              Shipping time around 20 business days.