What makes you different from your competitors?

Experience a fresh perspective on Pole, Aerial, and Dance with Dance Mistress. Our brand exudes elegance and sophistication, taking your performances to new heights.

What makes us different is our unwavering commitment to empowering dancers and fostering acceptance within the Pole and Aerial dance community. We believe in the transformative power of dance and provide a supportive platform for artists like you.

Discover top-quality performance wear and apparel that not only makes you look amazing but also celebrates affordability and uniqueness. Join us in creating an inclusive and accessible space for all dancers. Dance Mistress: Empower Your Performance.

What is the shipping cost and delivery timeframe?

We offer free shipping for domestic orders AU$99+ and international orders AU$299+. Domestic shipping takes 2-5 business days, while international shipping takes approximately 12 business days. Need it faster? Opt for express shipping (2-8 business days, additional fee applies).

Please note that shipping times may vary based on location and unforeseen circumstances. We prioritize prompt processing and dispatch for timely delivery.

For more information or assistance, reach out to our customer support team. We're here to help!

Do you offer international shipping?

We ship internationally! Wherever you are in the world, Dance Mistress is ready to bring our high-quality dancewear and accessories to you. Shipping fees and delivery times may vary based on your location. For more details, check out our Shipping page or contact our customer support team. Let's spread the joy of Dance Mistress worldwide!

Can I return or exchange a product if it doesn't fit or if I change my mind?

We've got you covered! If you're not completely satisfied with your Dance Mistress purchase, we offer hassle-free returns and exchanges. Simply contact our customer support team within 14 days of receiving your order, and they'll assist you every step of the way. Please make sure the item is in its original condition with tags attached. Once we receive your return, we'll process your refund or exchange. Visit our Returns & Exchanges page for more details or reach out to our friendly customer support team. Your satisfaction matters to us!

How do I know what size to choose for pole shoes or costumes?

We understand that getting the right size is crucial for a comfortable and flattering fit. To help you choose the perfect size for pole shoes or costumes, we provide detailed size charts on our website.

Take your measurements and compare them to the size chart to ensure a comfortable and flattering fit. If you still have questions or need assistance, our customer support team is here to help.

For costumes: https://www.dancemistress.com.au/pages/size-chart-pole-dancing-store

For shoes:  https://www.dancemistress.com.au/pages/dance-shoe-size-chart

Can I track my order once it's shipped?

Absolutely! We understand the importance of tracking your order and staying informed about its progress. Once your order is shipped, you will receive a shipping confirmation email from us, which will include a tracking number.

If you have any concerns or questions regarding your shipment, our customer support team is always here to assist you. Feel free to reach out to us at sales@dancemistress.com.au, and we'll be happy to provide you with any additional information or assistance you may need.

Are your products suitable for beginners/advanced pole dancers?

Definitely! Our products are suitable for pole dancers of all levels. We have options that cater to beginners, providing comfort and support, as well as offerings for advanced dancers looking to showcase their skills. Whether you're just starting out or have years of experience, we have the perfect products for you. Feel free to reach out if you have any specific questions or need assistance selecting the right items for your needs.

How do I take care of my pole shoes or costumes?

To keep your Dance Mistress costumes looking their best, we recommend gentle hand-washing. Take care to handle delicate diamantes and intricate details with care. For specific washing instructions, please refer to the product description. When selecting a costume, consider the nature of your routine or apparatus.

As for our pole shoes, they are designed to withstand the demands of training and performances. To prolong their lifespan, we highly recommend investing in shoe protectors. Not only will they help preserve your dance shoes, but they also provide added grip and stability during pole sessions. By following these steps, your Dance Mistress costumes and pole shoes will stay in top condition, ensuring you shine on and off the pole.

Do you offer customization or personalized options?

At Dance Mistress, we understand that each performance is unique and sometimes you have a specific vision in mind. That's why we offer custom orders to bring your ideas to life.

Whether you want different colors or materials than what we have in stock, we're here to accommodate your needs. Simply email us at sales@dancemistress.com.au to discuss your pole dancing costume requirements. Our team will work closely with you to turn your vision into reality.

Please note that custom orders have a turnaround time of approximately 20 business days, excluding shipping. We take pride in delivering the highest quality and attention to detail in every custom creation for our valued customers.

Do you offer wholesale or bulk ordering options?

Thank you for your inquiry! At Dance Mistress, we currently focus on serving individual customers and providing exceptional products for their pole dance needs. While we do not have specific wholesale or bulk ordering options in place at the moment, we are always open to exploring potential partnerships or collaborations. If you have any specific inquiries or ideas, please feel free to reach out to us at sales@dancemistress.com.au. We appreciate your interest and look forward to discussing any potential opportunities further.

Are there any special discounts or promotions available?

Our team prides ourselves on offering high-quality products at competitive prices. While we may not have frequent discounts or promotions, we do have a special offer for our valued customers. When you sign up for our newsletter, you'll receive an exclusive discount as a thank you for joining our community. Additionally, keep an eye out for our special promotions during events like Black Friday, where we may have limited-time offers available. Rest assured, our focus is on delivering exceptional products and service to our customers. We appreciate your support and look forward to serving you!