Terms of service
Last Updated: 01/06/2026
About Us
This website is operated by Dance Mistress.
Throughout these Terms & Conditions, the terms "Dance Mistress", "we", "us" and "our" refer to Dance Mistress.
By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with these Terms, please do not use our website.
Eligibility to Use Our Website
By using this website, you confirm that:
• You are at least 18 years old or have permission from a parent or guardian.
• You will not use our products or website for any unlawful purpose.
• You will not attempt to interfere with the operation or security of our website.
We reserve the right to refuse service to anyone at any time.
Product Information
We strive to ensure all product descriptions, images, videos and specifications are accurate.
However:
• Colours may vary between screens and devices.
• Handmade products may contain minor variations.
• Product photographs may differ slightly from the final product due to lighting, editing or manufacturing updates.
• Product specifications may change without prior notice.
Such variations do not constitute defects.
Made-to-order & Custom Products
Many Dance Mistress products are handmade, customised, produced in limited runs or manufactured to order.
By placing an order, you acknowledge that:
• Production times are estimates only.
• Manufacturing delays may occasionally occur.
• Measurements provided by customers are the customer's responsibility.
• We are not responsible for sizing issues resulting from incorrect measurements supplied by customers.
• Minor variations in colour, stitching, embellishment placement, materials and finish may occur.
• Digital previews and mock-ups are provided as visual references only.
Custom-made or personalised items may not be eligible for return, exchange or refund except where required under Australian Consumer Law.
Intellectual Property Rights
All content on this website is owned by Dance Mistress and protected by Australian and international intellectual property laws.
This includes:
• Product photographs
• Product videos
• Marketing videos
• Product descriptions
• Collection names
• Product names
• Logos
• Graphics
• Website content
• Branding materials
• Design concepts
• Original artwork
No content may be copied, reproduced, modified, republished, distributed, sold or used without our prior written permission.
Unauthorised use of our intellectual property may result in legal action.
Product Designs & Commercial Use
All Dance Mistress product designs, concepts and proprietary design features remain the intellectual property of Dance Mistress.
Purchasing a product does not transfer any intellectual property rights.
Customers may use purchased products for:
• Personal use
• Training
• Performance
• Competition
Customers may not:
• Reproduce our designs
• Manufacture copies
• Commission replicas
• Sell copies of our products
• Use our designs for commercial manufacturing
without prior written permission.
Media Usage Policy
All website photographs, videos and marketing materials remain the property of Dance Mistress.
The following actions are prohibited:
• Downloading our product photos for commercial use
• Reposting our images to sell competing products
• Using our content on marketplaces
• Removing watermarks or branding
• Editing or altering our media for commercial purposes
• Using our content in advertisements without permission
We actively monitor unauthorised use of our content across websites, social media platforms and online marketplaces.
Pricing
All prices are displayed in the currency shown at checkout.
Prices may change without notice.
We reserve the right to:
• Correct pricing errors
• Cancel orders affected by pricing mistakes
• Modify or discontinue products
at any time.
Orders
We reserve the right to refuse or cancel any order for reasons including:
• Suspected fraud
• Pricing errors
• Product availability issues
• Violation of these Terms
If an order is cancelled after payment has been received, a refund will be issued.
Shipping & Delivery
Estimated delivery times are provided as guidelines only.
Dance Mistress is not responsible for delays caused by:
• Customs processing
• Courier delays
• Weather events
• Industrial action
• Peak shipping periods
• Circumstances beyond our control
Customers are responsible for ensuring shipping information is accurate.
Additional charges resulting from incorrect addresses may be payable by the customer.
Returns, Exchamge & Refunds
Returns, exchanges and refunds are governed by our Refund Policy.
Please refer to our Refund Policy for complete details.
Nothing in these Terms excludes your rights under Australian Consumer Law.
Performance & Activity Disclaimer
Pole dance, aerial arts, fitness activities and related disciplines carry inherent risks.
Customers are responsible for ensuring products are:
• Used correctly
• Maintained properly
• Suitable for their intended use
Dance Mistress shall not be liable for injuries, losses or damages resulting from misuse, improper installation, inadequate maintenance or participation in inherently risky activities.
Prohibited Uses
You may not use this website:
• For unlawful purposes
• To infringe intellectual property rights
• To distribute malware
• To harvest personal data
• To impersonate others
• To disrupt website operations
• To scrape website content
Violation of these Terms may result in termination of access.
Limitation of Liability
To the maximum extent permitted by law:
Dance Mistress shall not be liable for indirect, incidental, consequential or special damages arising from the use of our products, services or website.
Our total liability shall not exceed the amount paid for the relevant order.
Nothing in these Terms limits rights that cannot legally be excluded under Australian Consumer Law.
Chargebacks & Fraud Prevention
By placing an order, you agree not to initiate a chargeback for legitimate transactions.
Where a chargeback is initiated improperly, we reserve the right to provide order records, tracking records, correspondence and other evidence to payment providers and financial institutions.
Fraudulent chargebacks may result in account restrictions and recovery action.
Thirdy-party Services
Our website may contain links to third-party services or websites.
We are not responsible for the content, products or services offered by third parties.
Use of third-party services is at your own risk.
Governing Law
These Terms are governed by the laws of Victoria, Australia.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Victoria, Australia.
Changes to These Terms
We reserve the right to update these Terms at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of those changes.
Contact Us
Dance Mistress
Email: sales@dancemistress.com.au
Phone: +61 (03) 9070 2868
Address: PO Box 2518 Rowville VIC 3178, Australia
ABN: 32 438 140 584